These terms apply when you buy or use any program, membership, challenge, coaching or other service from Jill Fitness Hub, run by Jill Lister-Martin in New Zealand (“I”, “me”, “my”). By buying or joining, you agree to these terms.

Online strength and fitness programs for women, including 12-week programs such as 12 Weeks to Strong and Build Your Body, the Strong & Thriving membership, challenges, workout emails, follow-along videos, an online Facebook community and coaching support. Programs are delivered digitally, usually by email and online video.

My programs are general fitness guidance, not medical advice. Before starting any exercise program, check with your doctor or health professional, especially if you are pregnant, have recently given birth, have an injury or a medical condition, or haven’t exercised in a while. You take part at your own risk and are responsible for exercising within your own limits. Stop and seek medical advice if you feel pain, dizziness or discomfort. To the extent allowed by law, I’m not liable for any injury or loss that results from taking part.

Prices are shown in US dollars (USD) unless stated otherwise. Your bank may charge currency conversion fees. Payment is taken at checkout through a secure payment provider; I never see or store your full card details.

If you choose a payment plan (for example, 12 monthly payments for the 12-month Strong & Thriving membership), you agree to make all the payments in the plan. The membership does not renew automatically: it ends after 12 months and you won’t be charged again unless you choose to rejoin. If a payment fails, I may pause your access until it’s paid.

Because my programs and memberships are digital and you get access straight away, I don’t offer refunds for change of mind, unused workouts or missed sessions. If something isn’t working for you, please get in touch and I’ll do my best to help. This doesn’t affect any rights you have under the Consumer Guarantees Act 1993 or other New Zealand consumer law.

Your purchase is for your personal use only. Please don’t share your login details, forward program emails, or copy, record, resell or distribute my workouts, videos or materials. All content remains my intellectual property. I may remove access if these terms are broken.

The Facebook group is a supportive space. Please be kind and respectful, keep other members’ posts private, and don’t share spam or advertising. I may remove anyone who doesn’t follow these guidelines. Facebook’s own terms also apply to your use of the group.

Everyone’s body and circumstances are different, so results vary. Testimonials and examples are real experiences but aren’t a guarantee of the results you’ll get. Your results depend on things like consistency, effort, health, sleep and nutrition.

When you sign up or buy, I collect your name and email address (and any other details you give me) to deliver your program and to send you emails about my programs and offers. You can unsubscribe at any time using the link in any email. I won’t sell your information.

I may update program content, schedules or these terms from time to time. The version on this page at the time of your purchase applies to that purchase.

These terms are governed by the laws of New Zealand.

Questions about these terms or your purchase? Reply to any of my emails, or email me at hello@jill-fitness.com.